COLLECTION OF YOUR PERSONAL INFORMATION
LL explicitly asks when it needs information that personally identifies you (“personal information”). We will collect such information when, for example, you request information about LL services, you respond to a survey on LL site, or you subscribe to a LL service. Personal information we collect can include your e-mail address, name, address, telephone number, and credit card number, as applicable. LL also may ask for demographic information.
LL also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by LL for the operation of its sites and services, to maintain quality of the services, and to provide general statistics regarding use of LL sites and services.
LL will not use your customer information for the purpose of sending unsolicited commercial e-mail.
USE OF YOUR PERSONAL INFORMATION
LL and our service partners use your personal information to operate the LL sites and to provide LL services you have requested. The information is also used to communicate with you regarding your LL account by sending out periodic communications that are considered as essential to the operation of the service.
We use your e-mail address to respond to incoming service and support requests from you, to collect customer feedback, customer satisfaction surveys, and other service informational mailings.
We ask for your postal address because some of our services require a mailing address so that we can completely perform the service. We may also use this information for credit checks or credit card validation.
LL may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LL or the site; (b) protect and defend the rights or property of LL; the site or the users of LL; or (c) act under exigent circumstances to protect the personal safety of LL employees, users of LL products or services, or members of the public.
Personal information collected by LL may be stored and processed in the United States or any other country in which LL or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. LL abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
SHARING YOUR PERSONAL INFORMATION WITH OTHER COMPANIES
Except as otherwise described in this policy, LL will only share your personal information with other companies with your consent. For example, when subscribing to a service which involves a third party to facilitate the service, your personal information will be shared.
We occasionally hire other companies to provide limited services on our behalf, such as packaging and delivering purchases and other mailings, providing customer service, performing statistical analysis of our services, or providing other essential elements of the site. We will only provide those companies the personal information they need to deliver the product or service. They are required to maintain the confidentiality of that information and are prohibited from using that information for any other purpose.
CONTROL OF YOUR PERSONAL INFORMATION
As part of your participation in any of LL services, LL allows you to elect to receive certain information and e-mail from LL and its service partners. There are two types of information sent to LL, customers: 1) account specific information; and, 2) customer feedback information.
Account specific communications include information that is essential for LL services to operate properly. This includes any communications describing any changes or updates to a particular service or billing schedule. Because account specific communications are essential to providing the customer with the most current information on LL services these types of communications will be sent to all LL customers when appropriate. These types of communications are considered an essential part of the service for which you have requested and you will not be able to unsubscribe from such mailings.
ACCESS TO YOUR PERSONAL INFORMATION
You may update, edit or delete the personal information you have shared with LL, by sending an email to requesting such updates or deletions.
SECURITY OF YOUR PERSONAL INFORMATION
LL is committed to protecting the security of your personal information. We use a variety of security procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access, that are located in controlled facilities.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LL website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to fully experience the interactive features of LL website or other websites you visit.
LINKS TO LL PARTNERS AND OTHER SITES
LL sites may contain links to other websites. You should carefully examine the privacy policies of sites linking to or from LL before providing any personal information to those sites. Personal information that you choose to provide to other websites will be subject to the privacy policies of that specific website. LL is not responsible for the privacy policies or other content on websites outside of LL family of websites.
If you have questions regarding this policy, contact us.
CHANGES TO THIS POLICY